Admit it. There will be a time in your campaign or project when you find yourself stumped. Nobody in the team can come up with a solution and even the people you bank on for a solution are also caught with nothing. It’s not going to lessen the respect levels of your company to be in this situations. Even writers get writer’s block from time to time. The important thing here is what you want to do afterwards with this situation.

Most companies would spend some time thinking about the problem. They stress about it and apply pressure on all the members of the team. There are other team leader or managers and companies who take a different route. They actually go out and have fun with the team. Positive reinforcement can go a long way and this route usually proves to be more successful. There’s actually a good number of “eureka” moments that have been developed while on a team dinner or a team outing. 

But what if you and your team find yourselves in a situation where you’re pressed for time and you need expert advice? Maybe its time to look for x as a service or somebody who knows details about a subject and have them join the team for the duration of the project.

There are a few benefits of doing this, I.e. getting an expert as a service. Read below at some of these benefits.

They have fresh eyes 

One of the things that people involved in a project often fail to see is that they are overlooking one important detail. Its a detail that could very well make things easier or finish the project in record time. Because the team members are so used to looking at the materials, they lose sight of what needs to be done. Bringing in an expert lets the project be seen from an outsider’s perspective. This may be the thing that needs to be done, a final look from an outsider that could finish the project.

They Bring Additional Knowledge

In college or in school, there will be a time where you are working in a project and the teacher adds somebody new to your group and they have insane knowledge about the project and you either finish on time or get high marks post-submission. This could be the same situation you and your team find yourselves in with the inclusion of an outside expert. The only difference is you’re not in school anymore and the expert is going to be paid by the company that “manages” him or her.

They Can Offer Alternative Ways

In coding and in other arms of IT where coding is involved, it’s not always about the one with the most meticulous codes. Somethings it’s all about how tight or short a code is. Sure there will be some major tests required but if a code does all that it is required to do and more, it’s usually the one that needs to be added or makes it into the final cut.

Did you know that those small inconveniences employees and managers experience with their computers and laptops can make for a huge deficit in productivity and office efficiency. Sure there are some companies that are more results-oriented compared to others but the problem is still there. This is the reason why managed desktop solutions have been invented and created. 

A managed desktop services company is basically an outsourced service that companies take advantage of to ensure that their computers and software are running in precise condition. It’s like renting or paying an IT staff to work on your computers in the office without having to pay for benefits and health care. But wait, if that sounds mean, don’t think of it as such because all those benefits including healthcare are taken care of these employee’s parent companies. 

So in a nutshell, you hire a company to work on your computer problems and then pay them for a specific amount. They in turn will take care of their employees. That’s pretty much how managed desktop services works be it in the Philippines or even in countries like the United States and other European countries. 

Now the bigger question to as is what makes a good service provider? Here are some tips that you may want to consider if you are still shopping around for the right company to do business with.

1. Charge you with the right amount - if you have done several meetings with different service providers then you are on the right track. Doing meetings and comparing prices and services can make a big difference. Think of it this way, what if you dealt with a company that charges double and have limited services and your employees encounter a hacking problem that needs to be solved as soon as possible. Everybody will be twiddling their thumbs hoping for a solution which your service provider cannot provide. That there is a nightmare scenario that you can avoid. Or if that’s too drastic how about getting an overpriced company and when disaster strikes, nobody can reach their IT team to work on it? What happens then?
2. Open Communication - Another thing that people could go for when it comes to hiring a service provider to manage desktop applications and services is the level of communication. You won’t see it early on but if you pay close attention, you would be able to determine your satisfaction levels for the service that is provided. If they don’t respond within a specific time frame, then it would mean that you need to cancel the contract or call the business off and start looking for another company. Remember, if they don’t respect your time and cannot cover the problem in time then getting their services would be moot.

Overall, you need to consider managed desktop companies in the Philippines like you would do other services or companies. Take the time to check and ask them the important questions.